ZXW is a valuable tool for logic board repair, whether you are repairing an iPhone, iPad, or Android device, having to go back to playing “Where’s Waldo” with PDFs when your ZXW tool stops working feels like a return to the stone age. But never fear! We are going to help you minimize your downtime and troubleshoot the most common ZXW errors below:
NO NETWORKS FOUND!
This error occurs when your computer can’t communicate with the ZXW servers. Most commonly this is because the server is down on their end, in which case you will just have to wait unfortunately. Other times you can try switching to a different server, or check that your internet service provider and firewall aren’t blocking the connection.
ZXWUpdate popup with loading bar that never loads
This one can look scary at first, but it really is just ZXW telling you that you need to update your software to the latest version. To do, go to the ZXW website (zxwtools.com) and look for the latest version on their download page. Here you can select the latest version at the top of the list and download the update by clicking on the button labeled ”下载“ with the download icon on it.
Once you have finished downloading the latest ZXW software, simply extract the software from the RAR file (7-Zip works great) and you will be good to go again!
Software has expired
This is the only case where you will have to renew your ZXW tool subscription in order to continue using the software. However, doing so can seem daunting at first. Clicking on the “Open” button will bring you to a web page completely in Chinese and ask you to pay with a Chinese service, which if you can’t read will seem like an impossible mission.
Thankfully we now offer an easy and quick way to renew your ZXW tool subscription through our store! We accept all major credit cards as well as Paypal, and you don’t need to know any Chinese to get it done.
Our process is effortless and meant to minimize your downtime so that you can get back to work ASAP. Simply add your ZXW tool serial number engraved onto the USB end of the dongle to the form on our website and then proceed to checkout, and we will notify you as soon as your subscription has been renewed.
Once your subscription has been renewed, you can continue using the ZXW software like normal for another year. You can also check when your subscription will expire by going to the Help menu -> About ZXW and looking for “Expiry Date” in the dialog box that pops up. If you are on the latest version it will tell you in the title bar at the top as well.
Renewing your subscription is a much better alternative to ordering a replacement dongle and waiting for it to arrive in the mail, which could potentially set you back days or weeks in repairs. Our service can get you back to business in under 24 hours and for less than the cost of a new dongle! And if you purchased your original dongle through Micro Soldering Supply, as a thank you we offer an added bonus of a 15% discount on your subscription renewal.
Hopefully you can now use your ZXW software without any issues! And if you are still having issues or know of any solutions to issues that we missed, leave it in the comments below!
I can’t open ZXW because when I open the software appears next message:
“User PC too much”
how you has resolve this
Hey Jorge,
did you find a solution for this problem?
i have the same issue..
my regards
Jamil
Has anyone found a solution?
hello please help i have problem “User PC too much”
please help directly to me please contact my email
please
i still same problem “user pc too much!”
send me help please
this is because the user has to many devices on the same server.
Zxw won’t show iPhone 7 intel parts or iPhone 8 intel parts but shows parts for Qcom
I purchased ZXW dongle key from Amazon. I have spent hours trying to get it to work. The problem is when you click on software download icon on the Home page it will take you to the next page. There is no arrow down displayed next to the Chinese download icon. I tried every one of the updates with no results. No arrow down icons to start downloading. Very frustrating and not user friendly.
help my zxw cannot open, it shows dongle not found. the driver detected correctly as usb input device in my device manager.
what should i do?
My error is “[Chinese]!(missing file)” . I can’t copy it to translate it. When I click on the active link, ZXW just closes down.
I solved the error of “PADS” not having access to Windows/programs/startup, but I can’t get past this one.
I did take a screenshot, but I don’t see a way here to attach an image…
Oh, and I haven’t been able to enter my license, either. I bought a new dongle (I lost the original), so I have a new license, but I can’t activate it. This has been going on for weeks..I spend a few hours at it, pull my hair out, and go do something else…
I figured this one out–my Norton tools were deleting anything from ZXW or Blackfish as hazardous downloads. It was the “init” file that kept getting deleted, I think. It took me quite a few tries to get Norton to let things through (and then let them stay on my hard drive), but I’ve got it now, I think.
But NOW I have a “no dongle detected” problem. Not only is there a dongle there, but it was working fine just a day or two ago.
As you said in the intro, when you’ve had ZXW up and running and then you don’t, it feels like a return to the stone age…
Hi. I am facing the user PC too much error. May someone help me out with this error?. I am able to use blackish part but not the main software
help after update and succes login, when i open scematic some message fund ” (0x09) please restart” may help me about this problem ?
switch server to international hongkong. if failed login. use vpn
my zxw erorr 0x09 please restar, help me solutions
Dear Sir
I am Using ZXW software and from laster few time Maintenance Cases is not working will you guide me about it
Thanks
Sudhir
Ever since upgrading to version 3.0 I have been unable to run Microfish. I always get “load the data error” and it closes. I’ve tried on multiple computers and even wiped a computer and started from scratch. Still no joy. Has anyone else encountered this? Any help would be much appreciated.
i too have the same issue… any solution for the above problem
when open microfish it says load the data error
hey! could you solve this?
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